FAQ

Do you accept returns or exchanges? 

We want your gear to fit properly. All unworn and unwashed merchandise will have 15 days from delivery date to contact us about a return/exchange. Customers are responsible for the return shipping.

Please contact us at info@urbangriffin.com for return instructions. Will we not honor any returns that have not been authorized by our customer service department. 

How long does it take for my order to arrive?

Depending on the item(s) you select to purchase it takes up to 1-4 weeks roughly depending on shipping level selected after standard processing times of 2-3 days.